Last Updated: 12/3/2025

These Terms of Use govern access to and use of this website (the “Site”). By accessing or using the Site, you agree to be bound by these Terms of Use. If you do not agree, do not use the Site.

1. WEBSITE PURPOSE

This Site provides information about executive support services, including but not limited to Executive Hotline services, Written Decision Briefs, Fractional COO services, and the COO Toolbox, as well as the ability to inquire about or purchase services. All content is provided for general informational and business purposes only.

2. ELIGIBILITY

Use of this Site is intended for individuals who are at least 18 years of age. By using the Site, you represent that you meet this requirement.

3. NO PROFESSIONAL ADVICE

Information provided on this Site or through any services offered does not constitute legal, medical, mental health, financial, tax, accounting, investment, or other licensed professional advice.

No attorney-client, doctor-patient, fiduciary, or similar professional relationship is created through use of the Site or services. Decisions involving regulated or professional matters should be made in consultation with appropriately licensed professionals.

See Executive Services Disclaimers for more information.

4. EXECUTIVE SERVICES AND NO GUARANTEE OF OUTCOMES

Executive support services involve judgment, experience, and advisory input. Outcomes depend on multiple factors outside the scope of any engagement, including client decisions, implementation, market conditions, and third-party actions. No guarantees are made regarding business outcomes, decisions, financial results, or performance improvements.

COO Toolbox products (including tools, templates, calculators, assessments, and other resources) are educational and operational aids only and do not guarantee any particular outcome or business result.

See Executive Services Disclaimers for more information.

5. USER RESPONSIBILITIES

By using the Site or services, you agree to provide accurate and complete information when requested; use the Site only for lawful purposes; refrain from attempting to access restricted areas or interfere with Site functionality; and refrain from copying, distributing, or misusing Site content without authorization.

6. INTELLECTUAL PROPERTY

All content on this Site, including text, images, branding, written materials, and COO Toolbox, is owned by or licensed to the Site operator and is protected under U.S. intellectual property laws. No content may be copied, reproduced, distributed, or used for commercial purposes without prior written permission.

COO Toolbox products are licensed for personal or internal business use only and may not be shared, redistributed, resold, republished, or used to create competing products.

See Intellectual Property Policy for more information.

7. PURCHASES, PAYMENTS, AND SCHEDULING

Services offered through the Site may be purchased online or scheduled through third-party platforms. Prices, descriptions, and availability are subject to change without notice. Payments are processed through third-party payment providers. The Site operator is not responsible for errors or interruptions related to third-party services. All sales are final unless otherwise stated in writing.

All COO Toolbox products are delivered digitally, are considered fully consumed upon delivery, and are non-refundable.

8. THIRD-PARTY LINKS AND SERVICES

The Site may contain links to or integrations with third-party websites, tools, or services. No control is exercised over third-party platforms, and no responsibility is assumed for their content, privacy practices, or availability. Use of third-party services is subject to their respective terms and policies.

9. DISCLAIMER OF WARRANTIES

The Site and its content are provided on an “as is” and “as available” basis. No warranties, express or implied, are made regarding the Site’s operation, accuracy, availability, or suitability for any purpose. To the fullest extent permitted by law, all warranties are disclaimed, including implied warranties of merchantability and fitness for a particular purpose.

All COO Toolbox materials are provided as-is, without warranty of accuracy, completeness, suitability, or fitness for any particular purpose.

10. LIMITATION OF LIABILITY

To the fullest extent permitted by law, liability arising from use of the Site or services is limited to direct damages only and shall not exceed the fees paid for the specific service giving rise to the claim. Liability shall not extend to indirect, incidental, consequential, punitive, or special damages, including loss of profits, data, or business opportunities.

For COO Toolbox products, liability is limited to the amount paid for the specific digital product.

11. INDEMNIFICATION

You agree to indemnify and hold harmless the Site operator from any claims, losses, damages, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising from use of the Site, services, or COO materials; decisions or actions taken based on services provided; information supplied that is inaccurate or misleading; or violation of these Terms of Use or applicable laws.

12. PRIVACY

Use of the Site is also governed by the Privacy Policy, which sets forth how personal information is collected, used, and protected.

13. MODIFICATION TO TERMS

These Terms of Use may be updated periodically. Updated terms will be posted on this page with a revised “Last Updated” date. Continued use of the Site constitutes acceptance of any changes.

14. TERMINATION

Access to the Site may be suspended or terminated at any time, with or without notice, for conduct that violates these Terms or is otherwise deemed inappropriate.

15. GOVERNING LAW AND VENUE

These Terms of Use are governed by the laws of the State of Nevada, without regard to conflict-of-law principles. Any legal action arising out of or relating to use of the Site shall be brought exclusively in the state or federal courts located within the State of Nevada.

16. SEVERABILITY

If any provision of these Terms of Use is found unenforceable, the remaining provisions shall remain in full force and effect.

12. CONTACT INFO

Questions regarding this Terms of Use may be directed to:

Kelly Valandra

No.2 COO

Email: hello @no2coo.com

State of Operation: Nevada, United States